Toolstock, S.L.
These Conditions of Sale are strictly applied to the obtaining by the client of the goods and services offered by Toolstock s.l on his website www.toolstock.info. The commercial relationship between both parties will be governed when the means for realizing the same is in whole or in part electronically.
Toolstock, s.l. is dedicated exclusively to the sale on the Internet. The products offered on the website will only be sent to countries of the European Union. No shipments will be made outside the delivery area mentioned. Only home deliveries are performed. The address that appears on the website is the registered office of the company, there is no physical office for sale to the public. For the purposes of these Conditions of Sale and for any communication that is necessary between both parties, the data provided by the Client and those published by Toolstock, s.l. will be taken into account. on his website www.toolstock.info.
Both parties expressly accept the use of electronic mail as a valid means for the submission of any communication related to the use of the web. For any question related to data and information provided to Toolstock, s.l. You can consult the Privacy Policy published on the web. In order to be able to make any query regarding the acquisition procedures, the email info@toolstock.info is provided
Process
For the acquisition of products from this website, it is necessary to have registered as a client through the form established for that purpose on the page itself. Products will be added to the "Cart", and at all times the customer can go consulting the contents of the same and the same screen will be detailing step by step the procurement procedure of goods and services offered (in addition to the selected products, address of delivery, shipping option and means of payment).
Once the purchase is decided, the order will be confirmed initially, the summary of it will be reviewed and the purchase will be finalized. In the purchase process there is the possibility of consulting the Conditions of Sale, it is noticed that the order is confirmed and accepted). Giving the "Ok" at the end of the purchase will be an essential, decisive and essential requirement for the formalization of the purchase and it will be considered that it expressly accepts, fully and without reservations, all the clauses published at the time of the realization of the order on the website. In the next screen, the summary of the order will be presented for its effective confirmation.
Once the Toolstock purchase is made, s.l. will email the customer a proof of the order placed.
Product and orders
Toolstock s.l. reserves the right to decide at any time, the products and services that are contained and offered to the client through its website. You may unilaterally modify the commercial offer presented (modifications on products, prices, promotions and other commercial and service conditions) at any time and without prior notice.
The products offered on the web, along with their features and the price will appear on the screen. The prices published on the website www.toolstock.info are in euros and are valid except for typographical errors, likewise include VAT and shipping costs. In this sense, we put all our effort in offering the information contained in the website in a truthful way and without typographical errors. In the event that at any time there is an error of this kind, at all times outside the will of www.toolstock.info will proceed immediately to correction. If there is a typographical error in any of the prices shown and a customer has made the purchase decision based on that error, you will have the right to rescind your purchase without any cost.
The illustrative photographs of the products are merely indicative and do not form part of the contract. The images that appear published on the web inform about the products that are for sale, with an advisory purpose, although there may be variations, although minimal, in the characteristics of the same.
Orders can be made through the web in the manner described in the previous section or through the email info@toolstock.info, in special cases. In the event that the product is not available after the purchase has been made, Toolstock s.l. will inform the client of this point by email or telephone. Since Toolstock, s.l. wishes the total satisfaction of its clients and taking into account that it will be an exceptional situation, personalized treatment will be given to that order through email or by telephone in order to find satisfactory solution for both parties.
For the case of not showing the contracted product or service, or its price, published on the web, the product and the price will be the one negotiated between the client and Toolstock s.l., serving as proof of the communications between both parties. The promotions will be indicated in each product and in specific sections (liquidation, special offers, etc.). Unless indicated otherwise, they will be valid as long as they are displayed on the screen and within the limit of available stocks.
Price and payment
The prices of the products offered at www.toolstock.info will be those published at any time. They carry the VAT included applicable on the day of the order, any change in this tax will be automatically applied to the prices of products and services. The tax will be broken down on the invoice. Toolstock s.l. reserves the right to modify its prices at any time. The products will be billed at the price in effect at the time of placing the order, regardless of when the delivery is made, except obvious typographical error.
Toolstock s.l. since the beginning of its activity, and in accordance with the legislation in force, it has renounced to possess or know any financial data of its clients. To minimize the risks inherent to electronic transactions and being aware of the concern that for many people is still the purchase online, we use secure payment gateways hosted outside our domain.
Transportation and delivery
Toolstock s.l. is not responsible for the costs that, by customs processing or payment of taxes, the buyer may incur. In any case, the distribution conditions are subject to the work schedules of the courier company and the holidays. Toolstock s.l. will not be responsible for delays attributable to the courier company or to the customer.
The products will be sent to the shipping address that the customer has indicated at the time of placing the order, this address may be different from the one the customer has provided as the billing address. In order to optimize the delivery process, the address indicated by the customer must be an address in which delivery can be made within normal business hours. If at the time of delivery of the product at the address indicated, the customer is absent, the carrier will leave a notice indicating how to proceed to arrange a new delivery. It is recommended to check that the shipping address is correct (door number, postal code, etc.) as Toolstock s.l. will not be responsible for the damages caused in the delivery when the address entered by the customer does not conform to the place of delivery desired by the same.
Each delivery is considered carried out from the moment in which the transport company makes the product available to the customer, which is materialized through the control system used by the transport company. It is up to the recipient to check the shipments upon arrival, express the observations and submit all claims that he considers justified, he may even reject the package, if the latter is likely to have been opened or if it shows clear signs of deterioration.
If the products delivered are not in accordance with nature or quantity with respect to those indicated in the email confirming the order, the customer may exercise the right of withdrawal at the time of delivery of the product. The return costs in case of error in the order will be paid by Toolstock s.l. In case of delay, breakage or receipt of an incomplete order, the customer can go to Toolstock, s.l.
Returns and incidents
You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the last of those goods.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unambiguous statement via email info@toolstock.info
In case of withdrawal, we will refund all payments received from you, including delivery costs (with the exception of the additional costs resulting from the choice of a different mode of delivery than the least expensive delivery method). ordinary that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to efe
You must return or deliver the goods directly to Toolstock s.l without any undue delay and, in any case, no later than within 14 calendar days from the date you notify us of your decision to withdraw from the contract. The deadline will be considered fulfilled if the goods are returned before the end of that period. You must assume the direct cost of returning the goods. You will only be responsible for the decrease in the value of the goods resulting from handling.
Applicable legislation and jurisdiction
These Conditions of Sale shall be interpreted and governed in accordance with Spanish legislation, which shall be applicable to matters not covered by this contract regarding interpretation, validity and execution. With respect to any discrepancy or divergence that may arise regarding compliance or interpretation of the relationship between the parties, they are submitted to the Courts and Tribunals of Pamplona, except for cases of application of consumer and user protection regulations.
1.- Information on the person responsible for the processing of personal data
The responsible for the processing of the data collected is Toolstock s.l with CIF B-71315238, with address at C / Santa Cruz de Ardoy 31, 8ºA, 31180, Zizur Mayor (Navarra) You can contact with Toolstock s.l, for any aspect related to this privacy policy, at the email address: info@toolstock.info.
2.- Purpose of the processing of personal data
In Toolstock s.l we treat the information that the interested persons provide us in order to carry out the administrative, accounting and fiscal management of the services requested. In Toolstock s.l we treat the information provided by interested persons through electronic means in order to meet their requests for information.
3.- How long are the personal data collected kept?
The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and during the period for which legal liabilities may arise for the services rendered.
4. Legitimation
We indicate the legal basis for the processing of your data is the execution of a contract to provide the requested services and your request to be able to meet your requests for information.
5.- Recipients
The data will not be communicated to any third party outside Toolstock s.l, except legal obligation. As treatment managers, we have hired service providers, who have committed to comply with the regulatory provisions of application in terms of data protection, at the time of hiring.
6.- Rights
Anyone has the right to obtain confirmation on whether or not Toolstock s.l is processing personal data concerning them. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. In this case, Toolstock s.l will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the request for treatment based on the consent prior to its withdrawal. You can exercise your rights materially by directing a postal communication to C / Santa Cruz de Ardoy 31, 8ºA, 31180, Zizur Mayor (Navarra) or sending an email to info@toolstock.info In case you feel your rights are violated with regard to The protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, can submit a claim to the Control Authority in matters of Data Protection.
